Gameplay
Earlier today, we identified an economy breaking issue. While we won't go into full detail on this, what we can say in summary is that a small group of players leveraged an exploit. Our telemetry identified this and we acted as soon as we noticed it.
The end result is that group of players have immediately had their accounts banned. We do not tolerate this behavior and there is no recourse for it. The side effect of is the detrimental effect on the economy. Based on a lot of deliberations and investigations over the last 7 hours, we have concluded that the only way to 100% protect the economy and our game is to execute a rollback.
The time that we are rolling back to will be 16:00 UTC/12:00 US EST on June 23rd. This is roughly 30 hours of play time. We completely appreciate that this is a less than ideal circumstance, and as such would like to reward our players that obey the rules and play faithfully with an additional gift that you'll receive on your next login, as well as a reset of all power hour and level cap timers. In addition, power hours for the next 24 hours will offer double the gain chance that they usually do.
Rest assured we have also made (and thoroughly tested) additional changes that will go a long way to ensure that this does not happen again. We have also made improvements in terms of notification for this particular issue, so that on the off chance it DOES somehow happen again, the lag time between the action and the discovery of said action will improve significantly.
We, like you, are incredibly frustrated with this situation and have had to take time away from our jobs and families to try and put things back in order. We hope you understand our approach to this, and look forward to hanging out with you in Britannia again shortly.
We'll be coming back online within the next few minutes.
An issue with Stablemasters not detecting pets from outside the region you're in has been resolved but will require a server restart to take effect.
After next restart, cut off heads should display the full resurrection value of the dead.
*Torches should now occupy the torch slot and not unequip the right hand
*Killing/stealing from someone in town and looting with another multibox character should now be prevented.
To all,
We sincerely apologise for the (very brief) housing launch today. The server will be coming back online in the next few minutes, however there is some additional impact.
Unfortunately we are unable to return to the world save from just prior to the housing launch. Instead, we have had to roll back a further 45 minutes. This was unavoidable and had to be done to ensure the integrity of our data and the game.
We don't expect the issue we experienced to return, and please go ahead and place your housing. Thank you, as always, for your patience.
The maintenance is complete, nice and early. Why are you reading this?! Go play!
We are aware of the issue with the official map and are working to resolve it. Thanks for your patience.
It's been a bumpy ride, no question about it. Thank you all for bearing with us during this time. Today, we broke another record for number of players online, as more and more folks jump on board with our little project.
With that being said, we absolutely have some growing pains to deal with, and you're seeing evidence of that right now with little annoyances like the occasional crash, disconnects when teleporting and the like. We do have a plan in place to address all of this, however we want to be transparent with you and let you know that this will likely take us well into the coming week before we potentially fix the underlying issues and we're able to achieve better stability.
Rest assured though, we firmly believe it's just a matter of time before we have this sorted and we are working overtime to get these challenges resolved. In as much as we can of course, as we all have families, lives and jobs - this is a hobby for us after all!.
Thanks for bearing with us, it's been an amazing ride so far. We look forward to more to come, and can't wait to get past these initial stability challenges, turn on some more systems (treasure hunting and housing are next off the list) and create more content for you all!
-- The Team
Server will be back in about 15 minutes after updates. Thanks!
Hi all,
Please click through to the link below to read this announcement in full.
We wanted to take a few minutes to write a bit of a 'state of the game' update. Firstly, thank you all so much for jumping on board with us. Seeing Britain Bank full of people, the streets of Minoc busy and ore flowing out of Minoc mines (when it doesn't get interrupted by a red-named individual!) and folks spelunking in our dungeons has been an amazing experience. We couldn't have done all this without you, so thank you!
Now for what the development team is up to right now:
Our #1 priority is performance and stability - they really go hand in hand, and that is what we are prioritising right now. While you may not necessarily see it as a player, we are still tackling some back end performance challenges which simply must be addressed before we can move onto anything else.
Critical bug fixes - I'm sure those of you that have sat through the multiple restarts with us already would be aware that we are beating down critical bugs left, right and centre. We know this is disruptive to your play time, and we thank you for your patience. It won't last forever, and we are making good headway here.
One of the most challenging bugs to date has been the trade window bug. Note that we are still working on the root cause for that one, and will advise just as soon as we're able to fix it.
With all of that in mind, we are going to be a little more disruptive over the next day or two with additional restarts, as we work on #1. In most cases, we have to do this to enable other methods of logging and debugging, in an attempt to get to root causes of various issues. You may also see 'lag spikes' on occasion as we get the info we need. You may also wonder why we even need to do this, as the game is performing great for you all! We'll ask you to bear with us on all of that, and trust that it is necessary.
You're also going to see bugfixes potentially introduce new, unintended bugs on occasion. Sorry about that! Know that we are working on all of this as quickly as we can.
In addition, you will still see oddities like mobs in the water or up on mountains. You might end up in black space (send in a /page!) or encounter other 'cosmetic' issues that are annoying. We do know about most of these and will work to fix them, however as mentioned earlier, if it's not 'game breaking', it's taking a lower priority for now.
I'm sure we'll get 3 or 4 weeks down the track and look back at this phase and laugh. What I can share with you though is we are well prepared to deal with the issues that you only encounter once you actually 'go live' and we will work through them all.
We could have also delayed the launch to address some of these items, but we wanted to stick to our guns this time. I am hoping most of you agree that the game is generally in a decently playable state, and are having fun out there!
Sorry for the (slightly) bumpy road in the meantime. We look forward to continuing this journey with all of you!
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