Contact Us

For getting help the quickest, reach out to the community in Discord where you can talk to other players and ask for tips and advice.


If you still need help

To submit feedback like a bug report or a suggestion, please submit that from in-game using the Bug Report option in the help menu
For emergencies, you can start an Emergency Support Thread in Discord to request help from the staff (if you don't have access to Discord, please use the form below)
For non-emergencies, please use the contact form below

Contact us directly

Please fill out the form and your request will be sent to the team

Shards of Britannia is run by a group of volunteers in our free time and it may take time to hear back from us. We appreciate your understanding and patience.