Query: knownissue found 16 results
Update: The Season 6 recovery option has been re-enabled and those still waiting to claim rewards from Season 6 should now be able to.
Due to an issue with the Season 6 recovery grace period feature, the option to pick the prior season's rewards may be unavailable temporarily while we work on it....
A hotfix has been deployed that should resolve cases of creatures not leashing properly. Please continue to report any issues you encounter with creatures not behaving as expected, thank you
We're aware of some issues with mob AI recently in terms of leashing or getting stuck, and we are continuin...
Occasionally you may encounter an issue where the game has trouble loading the custom artwork for our project. This issue will present itself as invisible objects in-game, like pets, objects, or any other artwork. Please use the instructions below to troubleshoot.
I...
We're aware of, and looking into, an issue with the mini-map not rendering consistently since the map update earlier today. We'll work as quickly as possible to resolve or improve the mini-map
We're aware that players installing the game for the first time may encounter an issue with "Disconnected from Login Server" when trying to log in for the first time, or where clicking Login does nothing. We know it's not ideal to have issues when you try out a video game for the first time, and we'...
We're aware that some or all of the Weapon Caches, as part of a quest, are currently unfilled. We are working on automating this process as currently the caches are manually filled by a member of the team in order to provide custom and hand-selected items. We are going to work on developing tools to...
Occasionally, you might sail into a spot that is invalid or off-limits and cause your character and any other beings aboard the vessel to be ejected and possibly moved to land. Due to which, it may require you to use the Shipwright NPC to retrieve your boat out of the invalid position. If that happe...
If you still encounter an issue where your pet(s) did not leave a Mining Cave with you then Stablemasters will retrieve any pets from inside mining caves for free until we resolve the root cause.
Recently we've received multiple reports of players complaining about receiving multiple murder counts after killing players while the murderer is in a group with other murderers. This is not a bug, this is the intended mechanic as outlined on our Notoriety wiki here https://wiki.shardsofbritannia....
We're working on tracking some trending issues with the SoB Launcher and will update this post to include any additions or changes:
Issues Claiming Tokens
We're aware of and working to resolve the issue of randomly being ejected to the nearest beach while navigating a boat.
There is currently a bug causing faction cloaks to not display correctly on female characters. We're working on a solution and will update as soon as we can.
Pitchforks were removed from magical equipment drops with the recent inscription patch, and we're aware that players are having issues with disenchanting some preexisting pitchforks. We don't intend to fix this due to pitchforks no longer dropping with magical properties, and apologize for the confu...
Occasionally a visual client bug occurs when using Organize Backpack option where it organizes the items but they continue to appear in the old position inside your backpack. If that happens to you, you can simply pick up the bags to refresh the items and show them in their correct position.
Recently some people have reported the long-standing issue of items getting stuck to your cursor. This client issue has been around since the beginning of time sadly. We've reported the issue to Citadel Studios for resolution and are at their mercy to have the root cause fixed.
As a workaround, w...
All product names, logos, and brands are property of their respective owners. Shards of Britannia is not affiliated with Ultima or Ultima Online.
All company, product and service names used in this website, or other outlets, are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.
