4th Sep 2021
Earlier today, we identified an economy breaking issue. While we won't go into full detail on this, what we can say in summary is that a small group of players leveraged an exploit. Our telemetry identified this and we acted as soon as we noticed it.
The end result is that group of players have immediately had their accounts banned. We do not tolerate this behavior and there is no recourse for it. The side effect of is the detrimental effect on the economy. Based on a lot of deliberations and investigations over the last 7 hours, we have concluded that the only way to 100% protect the economy and our game is to execute a rollback.
The time that we are rolling back to will be 16:00 UTC/12:00 US EST on June 23rd. This is roughly 30 hours of play time. We completely appreciate that this is a less than ideal circumstance, and as such would like to reward our players that obey the rules and play faithfully with an additional gift that you'll receive on your next login, as well as a reset of all power hour and level cap timers. In addition, power hours for the next 24 hours will offer double the gain chance that they usually do.
Rest assured we have also made (and thoroughly tested) additional changes that will go a long way to ensure that this does not happen again. We have also made improvements in terms of notification for this particular issue, so that on the off chance it DOES somehow happen again, the lag time between the action and the discovery of said action will improve significantly.
We, like you, are incredibly frustrated with this situation and have had to take time away from our jobs and families to try and put things back in order. We hope you understand our approach to this, and look forward to hanging out with you in Britannia again shortly.
We'll be coming back online within the next few minutes.