The server is coming back online with the most recent patch notes applied

Dear Shards of Britannia Community,

We come before you today to unveil significant updates to our rules and guidelines. These changes have been carefully considered, taking into account valuable feedback from our dedicated players, as well as extensive internal discussions. Our goal is to create a clear and enriching experience in Shards of Britannia, fostering a fair and enjoyable environment for all.

Multiboxing, PvP & IP Restrictions, Spy-Camming:

One area that required attention was the rules surrounding multiboxing, PvP, and IP restrictions. We have listened to your concerns and have implemented specific updates to address the ambiguities that existed in the past.

Firstly, it is important to note that using multiple accounts simultaneously, or multiboxing, is now strictly disallowed for PvP combat or other PvP actions, including stealing. To ensure a balanced and fair PvP environment, players who intend to initiate PvP, whether for server events or Player Killing, are not allowed to have more than one character logged in at any given time. This change aims to create a level playing field and promote fair competition.

Again, if you intend to initiate in PvP and want to avoid any accusations of rule violations, please ensure that all other characters/accounts are logged out during such engagements. For players requiring exceptions due to multiple players within the same household, please refer to the 'Account Ownership Limit' section for further assistance.

It is crucial to note that defending yourself from hostile player actions, including those that turn a player criminal (either grey or red), is not subject to the same multiboxing PvP restrictions. Your right to defend yourself against attackers remains intact.

Reporting Rule Violations:

We deeply value the integrity of our community and our commitment to fair gameplay. With this in mind, we encourage all players to promptly report any rule violations they witness. To streamline the reporting process and ensure effectiveness, we have established some guidelines for you to follow:

• Video evidence is highly encouraged and provides the strongest foundation for reporting rule violations. Whenever possible, please provide video footage to support your claims.
• While screenshots are considered, additional evidence may be required to take appropriate action against a player and their account(s). We appreciate your understanding as we work diligently to ensure a fair resolution.
• To facilitate accurate assessment and investigation, please provide exact timestamps of the violation, including the date and time when the incident occurred. This information is vital in our pursuit of a fair and just environment for all players.
• Accusing another player of violating the rules is taken seriously, and all reports are treated with the utmost seriousness and are thoroughly investigated.
• We must stress that accusing other players of rules violations when none occurred is considered toxic behavior and will not be tolerated. Our community thrives on respect, trust, and collaboration, and we appreciate your cooperation in maintaining a positive atmosphere.

We sincerely believe that these rules updates mark a significant step forward for Shards of Britannia. By clarifying the guidelines and reducing the gray areas that may have been exploited or caused confusion in the past, we strive to enhance your gaming experience. These changes will also facilitate smoother rules translation for our diverse player base, considering various languages.

As always, we remain committed to delivering a rich and immersive world for your enjoyment. Your feedback has been invaluable in shaping these updates, and we appreciate your ongoing support as we continue to refine and improve Shards of Britannia. Together, let us forge a path of fairness, camaraderie, and unforgettable adventures.

The Shards of Britannia Team

This is a reminder that the Moonglow Bazaar is ending tonight after the daily restart at 9 am UTC. If you have a vendor rented after the deadline passes, the vendor's gold, equipment & backpack contents will be packed up into your account vault for later retrieval. We will continue to do more Bazaar events going forward. Thanks to everyone for participating, see you at the next Bazaar!

The login server is now restored

There's an unexpected outage with the Legends of Aria services preventing players from logging into the game right now. We've alerted those involved and hope the issue is resolved quickly, thanks for your patience!

The Moonglow Bazaar is being extended to July 14th and we have reduced prices on any remaining vendor spots!

All, the following Mini Boss Spawns should now all be working again:

Fezzik the Ogre Cook Arch Mage Barracoon

The Character Reflections Summer Sale that was scheduled to end July 1st has been EXTENDED indefinitely! Enjoy creating your character reflections at the new lower introductory price to get you started.🌞

We sincerely apologize for the interruption! Due to an unforeseen issue, we were forced to bring the server down temporarily and perform a rollback, resulting in a loss of approximately two hours of progress. We understand the frustration and inconvenience this may have caused, and we deeply regret any loss of time or progress you may have experienced. Our team is actively investigating the situation to prevent similar occurrences in the future. We appreciate your understanding and patience as we work towards providing a more stable gaming experience for all players. Thank you for your continued support and dedication.

The server is coming back online. Thanks for your patience.

During today's maintenance (9am Thursday UTC/5am Thursday US ET) the server will remain offline for up to 90 minutes while we perform maintenance.

Note that during this time, we will be doing another batch of Steam account migrations. If you are still waiting on your account to be migrated, please double check that you have provided the correct details, which include the EXISTING account ID and the NEW account ID to move your characters to.

We are unable to migrate you if you do not provide the correct details. After this maintenance, any grandfathered Steam accounts that were able to play on our server will no longer be able to connect. This is a vital step to move forward with our other client-related projects and we cannot wait any longer.

This doesn't mean you won't still be able to transfer any Steam accounts if you missed the boat - please visit https://shardsofbritannia.com/play and make sure you fill out the form and we will do what we can to cater for your request in the future.

Please keep an eye on #news in Discord to see when the server will be available again, and thank you as always for your patience.

We're excited to announce that Shroud has joined the team! Shroud has volunteered to help out with Development & Coding duties. Shroud will be starting out helping to fix awful BUGS! So in the future you may see them assisting players in-game from time to time and asking & answering questions in chat. Please give Shroud a warm welcome to the team and thanks for offering to share your free time with us! <3

We're writing to inform you that Discord Support Tickets are AVAILABLE again now for emergency issues

Please continue to submit bug reports and general feedback in-game using the /feedback command (also known as /bug), we constantly monitor in-game reports

If you have an issue accessing the game, or a complex issue that cannot be easily described from in-game, please feel free to write us from our website at https://shardsofbritannia.com/contact OR create an Emergency Support Ticket in Discord if available

If your issue requires a response then we will do our best to get back to you in a timely manner. Thanks for your understanding!

Reminder: Please do not DM staff, we do not accept or reply to DMs in most cases

We're excited to announce that Milamber has joined the team! Milamber has volunteered to help out with Community Management & Counselor duties so you will see them around in chat quite a bit, and in the future you may see them assisting players in-game from time to time. Please give Milamber a warm welcome to the team and thanks for offering to share your free time with us! <3

It's time for another Bazaar! We're back at Moonglow Lyceaum again this time, and vendor spots can be rented until July 1st. We've installed a separate Vendor Search stone at the Lyceaum as well. Happy buying & selling!

PS: There's a new rental property available next to the Lyceaum now as well.

Happy Monday! We hope you're having a great day. We have just a few reminders and clarifications for you today:

• Discord Support Tickets are currently on Vacation, see: https://shardsofbritannia.com/news/support-options-update

• Britain Moat Fishing: We have fixed the issue with not obtaining uncommon items and tokens from the Britain Moat. Please be aware, it is against the rules to use multiple characters to fish at the same time & you should not be using a Young character for Moat Fishing (this will be patched out soon)

Recently we identified and resolved an issue with Rental Properties. Specifically, if you rented a property and the rent expired from not paying, you probably received notice that your rental property belongings have been packed up and can be retrieved from the Account Vault. If you had a rental property prior to March 3rd, 2023 and the items from your rental were not recoverable, your items may still be stored and can be retrieved by staff. If you had this happen, please contact us for assistance and we will do our best to try to recover your items.

It is intended for all characters to be able to enter, traverse and hang out in towns no matter their notoriety state. To be clear, murderers are allowed to enter protected towns and hangout, but they are unable to use any vendors in town, and they are subject to being attacked by anyone as well as being Guard whacked if they commit any crimes. Furthermore, it's intended for all characters to be able to enter the West Britain Bank rooftop hangout, even murderers. Combat is prevented from this space, as well as using the ladders/teleporters to the roof after engaging in combat, so there should be no concern about this. To learn more about how the Criminal System & Guards work, check out the Notoriety wiki page: https://wiki.shardsofbritannia.com/en/notoriety

The Easter egg hunt has officially ended for the season, we hope you had fun hopping around collecting carrots and smashing eggs! Reminder: The Easter Vendor will remain until June 1st!

The first wave of Steam account to regular account transfers has been completed. Please check the email address you used on the form for details.

If you did not receive an email and you had previously submitted a transfer request, it means you did not fill out the form correctly. Please visit the form via https://shardsofbritannia/play and try again. Please do use the video that we have shared on the process to ensure you give us the correct details.