Happy New Year everyone!
This is a quick note to say that we do read each and every bit of feedback we get, whether it's a bug, a suggestion, or a report of player misconduct. However, as we are a team of volunteers that do this for free in our spare time, who all have lives and families, it is simply not possible to respond to all of the reports that we get (and there are many!). Please do remember that this is not a commercial server, and no one is paid to do what we do.
In particular, please be assured that we investigate every report of player misconduct and take them very seriously. When required, we take the appropriate action against those players. While it may not always be visible to you, please be assured we do action each and every one of these.
Lastly, we'd like to remind everyone that if you have concerns with any actions of staff, then the correct escalation path is to email [email protected] - once again, we cannot guarantee a response to any emails sent to this address, however be assured they are read and actioned as required.
Thank you all once again for your support, and we look forward to sharing with you all the new features we have planned for 2020!