• an issue has been resolved with earth elementals not decaying properly
  - an issue with poison not doing damage to hidden players in some cases has been resolved
  

Happy New Year everyone!

This is a quick note to say that we do read each and every bit of feedback we get, whether it's a bug, a suggestion, or a report of player misconduct. However, as we are a team of volunteers that do this for free in our spare time, who all have lives and families, it is simply not possible to respond to all of the reports that we get (and there are many!). Please do remember that this is not a commercial server, and no one is paid to do what we do.

In particular, please be assured that we investigate every report of player misconduct and take them very seriously. When required, we take the appropriate action against those players. While it may not always be visible to you, please be assured we do action each and every one of these.

Lastly, we'd like to remind everyone that if you have concerns with any actions of staff, then the correct escalation path is to email [email protected] - once again, we cannot guarantee a response to any emails sent to this address, however be assured they are read and actioned as required.

Thank you all once again for your support, and we look forward to sharing with you all the new features we have planned for 2020!

There appears to be an issue with some or all in-game feedback reports (bug reports) not being received. We're looking into the issue. In the meantime you can use the Discord Feedback Bot to submit bugs, as those are still being received.

We would like to remind all players that, as per the rules you agreed to when first logging into our server, exploiting bugs/glitches etc is not allowed. In some cases, after a thorough investigation, the effect of a particular exploit may be so game breaking that we have no choice but to react with severe consequences to those players involved.

We do not take these decisions lightly, and of course we would prefer to avoid these situations at all costs. If you do encounter a bug that results in being exploitable, please do report via /bug in game and we will do our best to address it ASAP. Thank you for your understanding.

Covetous and Destard have been fixed, and are available to play again.

We are aware some folks have lost some house contents following the deployment of the 12/8 patch. We sincerely apologize for any losses that this caused. We do not take lost progress lightly and you should know that we're sorry it happened. We do our best to heavily test each change and take measures to prevent losses as best as possible. Occasionally unforseen circumstances do occur, and we normally do our best to recover from them. In this case we were unable to intercept the issue in time to perform a rollback and address it. We thank you for your support and understanding.

The server is now using the latest version of the LOA client. Please make sure to download the latest client to play.

There are a few known issues from this update:
- Covetous and Destard dungeons are purple/pink in appearance and have been disabled until we have had a chance to resolve
- Some trees/rocks may report "Too far", if you find that there are more than 'a couple' of these please let us know, but for the most part should be correct
- Trees that were previously hidden on plots may re-appear, please use a Tree Removal Shovel from an Architect vendor to try and hide it

Thanks to everyone that has taken time to fill out the Player Survey. We appreciate your time and value your feedback!

Please take a few minutes to fill out our survey: https://forms.gle/H7gAujnCdVspLF996

The stablemasters have started to slowly restock their inventory.

Due to a union-related issue, Stable Masters are not able to sell any animals at this time. We hope the result of their strike is that they are remunerated fairly and equitably, and they can return to providing a service that we all appreciate very much in the near future.

Please be reminded that claiming to be a staff member of LoU or LOA when you are not is considered a violation of our rules under Communication and Player Conduct - Part 6 which is publicly visible at https://legendsofultima.gamepedia.com/Server_Rules -- if someone does not have the Staff role in Discord or does not appear in-game with a Yellow name and Counselor/Guild Master title then they are most likely not a staff member.

Also please be reminded that this is one of the reasons, for security, that we do not provide support via Discord. Please make sure to report suspected rule violations via an in-game page, or an email to [email protected] -- this is the only way to be sure you are speaking to a member of the LOU Team.

In order to evaluate a potential performance concern, World Chat will remain disabled for a few days while we collect further data. Thanks for your patience.

Claire the Pilgrim, found in Magincia, offers some of her festive wares for trade. Seek out festive turkeys in the Eastern Frontier for what she seeks. (Event runs until 01 Dec at 1200 EST)

The patch posted in #test-center-patch-notes has been delayed for some time. The changes will remain on our Test Center for further testing. Thanks for your patience and helping with testing. :)

Service has been restored.

A quick note regarding the skill bonus that we have enabled post rollback - it is a 10% bonus on the base gain, so you won't see it reflected in skillgaindebug. The increase is already applied to the first percentage shown.

Further to our previous announcement, we have found the root cause for the data loss issue and implemented a hotfix. We expect to restore service shortly after this announcement.

Unfortunately, in order to address the issue, we need to perform a rollback. This is necessary in order to ensure data integrity moving forward, as ideally we want to maintain our 'no wipe' stance at all costs. We have considered all other options available to us at this time.

A quick timeline on both the downtime and the rollback are as follows:

-- An issue with data integrity was identified at approx. 10:30pm UTC/5:30pm EST -- LoU was taken offline to further investigate -- In order to address the issue, we have rolled back to approx 10:00am UTC/5:00am EST

We appreciate this is a significant loss of progress. Unfortunately these things can occur when a game is under heavy development such as we are. Investigations into the issue are still ongoing in order to track down and eliminate this type of issue moving forward.

We have enabled a skill gain increase on the server as a method of compensation. This will remain active until we determine that it is no longer necessary. Thank you once again for your patience.

We have identified the data loss issue and expect to restore service shortly. Unfortunately, in order to address the issue, we need to perform a rollback. This is necessary in order to ensure data integrity moving forward, as ideally we want to maintain our 'no wipe' stance at all costs. We have considered all other options available to us at this time.

A quick timeline on both the downtime and the rollback are as follows:

-- An issue with data integrity was identified at approx. 10:30pm UTC/5:30pm EST
-- LoU was taken offline to further investigate
-- In order to address the issue, we have rolled back to approx 10:00am UTC/5:00am EST

We appreciate this is a significant loss of progress. Unfortunately these things can occur when a game is under heavy development such as we are. Investigations into the issue are still ongoing in order to track down and eliminate this type of issue moving forward.

We will also be considering options for compensation for the rollback and will advise on those once we have had an opportunity to discuss fully. Thank you once again for your patience.

Due to a potential data loss situation, the server is being taken offline. There is no ETA for restoration of services at this time. Thank you for your patience.