Announcements List

As you may be aware, earlier this week we identified several users involved in abusing some economic vulnerabilities that were discovered. At that time we had to roll back the server to recover from the impact and to protect our newly established economy.

After that incident occurred the players involved began to launch an attack on the LOU infrastructure (DDoS) causing our servers to become inaccessible. The players involved have since been banned and ejected from the community, but the attacks continue to occur occasionally.

At this time we are doing everything we can to prevent outages, but there may be times when the server will have to be brought down unexpectedly in order to recover.

We will be monitoring things closely to try and prevent downtime and loss of progress, and we sincerely appreciate your patience and support through our growing pains.

We're going to need to do an additional restart in about 20 minutes so that we can try to help some players who are unable to login. No downtime expected. Thank you for your patience as we try to get everyone in game again!

In addition to our website and forums being updated in preparation for our big day on June 20th, our wiki has also been migrated and revitalised. Head on over to:

https://wiki.legendsofultima.online

to check it out. Don't forget you can search it directly from Discord - just type "!wiki searchterm". If you're interested in contributing to the wiki, please sign up using your Discord account, then hit up the #wiki-contributors channel in Discord and message the bot with "!wikicontributor"

Huge thanks to community member Beekel, who helped with forklifting a lot of the content over, in addition to creating new content AND writing the new bot for us. Much appreciated!

We'll be doing a quick restart in about 30 minutes for maintenance. No downtime is expected.

Please help us welcome our newest teammate, Sol. Sol is currently training to be a Counselor and will soon be on the front lines helping players out when possible. Welcome to the team Sol! For those of you curious about what Counselors do, please see: https://forums.legendsofultima.online/d/45-about-the-counselor-role

This evening we will be coming down for daily maintenance 15 minutes ahead of schedule. We will return to service at 5am US EST/9am UTC.

After this maintenance period, the server will restart once every 6 hours. We apologise for this, however it is a necessary step in order to ensure performance based on a very large increase in player count (thank you!) and a bug that we hope to resolve in the coming week. However, the restarts will now take 5 minutes instead of the 15+ that was the case previously.

You can check how long is left until the next restart by typing /nextrestart or /nextreboot in game. In this way, you can still plan your power hours etc. We will return to daily restarts as soon as we can.

Thank you, as always, for your patience.

All town vendors have been made invulnerable for the time being while we work on updating their AI to be in line with Britannia-era combat mechanics and as such, they will be unavailable for snooping or thievery while invulnerable. Thanks for your patience while we continue to work on things

Server will be back in about 15 minutes after updates. Thanks!

Over the last week or two, we've had a few of our players report rubber banding issues when connected to the game. Based on our investigations to date, this seems to be some sort of transient issue that is likely a poorly performing peer/segment somewhere on the internet.

Unfortunately it has yet to affect any staff, so it is difficult to troubleshoot further. However, here are some suggestions we have for those that are affected:

• Try using a VPN. Other users have reported good results using the free Avast VPN trial. We do not endorse any particular product in this regard.
• Try tethering to your phone ("hotspotting")
• Ensure you are not using any third party tools that interact with the client

A VPN or mobile hotspot will generally result in your connection using a different 'route' to the server. Think of it as taking an empty back road instead of a busy highway to get to your destination.

Unfortunately there isn't much else we can suggest at this time, and it seems the issue is largely out of our control. We'll continue to monitor it however, and offer any further insight as it comes.

An update has been made to the rules regarding multiboxing and spycams. Please re-read the rules at https://legendsofultima.online/about/rules. As a reminder, you are responsible for keeping yourself informed of the rules at all times.

The rules have had some amendments to the following sections:

• Unattended Macroing, Resource Harvesting/Gathering
• Multiboxing, PvP & IP Restrictions

Please make sure you read the updated rules at: https://legendsofultima.online/about/rules

Earlier today, we identified an economy breaking issue. While we won't go into full detail on this, what we can say in summary is that a small group of players leveraged an exploit. Our telemetry identified this and we acted as soon as we noticed it.

The end result is that group of players have immediately had their accounts banned. We do not tolerate this behavior and there is no recourse for it. The side effect of is the detrimental effect on the economy. Based on a lot of deliberations and investigations over the last 7 hours, we have concluded that the only way to 100% protect the economy and our game is to execute a rollback.

The time that we are rolling back to will be 16:00 UTC/12:00 US EST on June 23rd. This is roughly 30 hours of play time. We completely appreciate that this is a less than ideal circumstance, and as such would like to reward our players that obey the rules and play faithfully with an additional gift that you'll receive on your next login, as well as a reset of all power hour and level cap timers. In addition, power hours for the next 24 hours will offer double the gain chance that they usually do.

Rest assured we have also made (and thoroughly tested) additional changes that will go a long way to ensure that this does not happen again. We have also made improvements in terms of notification for this particular issue, so that on the off chance it DOES somehow happen again, the lag time between the action and the discovery of said action will improve significantly.

We, like you, are incredibly frustrated with this situation and have had to take time away from our jobs and families to try and put things back in order. We hope you understand our approach to this, and look forward to hanging out with you in Britannia again shortly.

We'll be coming back online within the next few minutes.

As you're all probably aware, the server is offline right now. We've identified a critical issue that must be resolved prior to us bringing it back online. At this time we cannot offer an ETA, however know that we're all working on it to get things going again ASAP.

Keep an eye out for further announcements here in #news. Sorry for the delay in the release of this notification.

It's not going to answer every question, but we hope we've covered the important ones! Something to read while waiting for the main event:

https://wiki.legendsofultima.online/en/transition-faq

We have sustained another attack today, this time of a different type. It has been mitigated, however unfortunately we have had to endure a slight rollback to 11:30 UTC/7:30 US EST.

We do apologise for the inconvenience. We will continue to defend ourselves as necessary and work through these interruptions in our service.

We are back online. We will be monitoring closely, however please note that if the issue that caused us problems earlier returns, we may have to go offline again at short notice.

Thank you for your patience and understanding.

-- The Team

Due to another troublesome bug and an even larger player count (which we're not complaining about!), we will temporarily go to a 12 hour restart schedule to avoid a possible stability issue. We'll advise when we've squashed this one and change back to daily restarts.

The production server is back online with the latest version. Please make sure to have the latest client installed. At this time it is advised to use the "Download Now" button on the LOA Dashboard https://legendsofaria.com/dashboard to download and install the game with, as the standalone download has not been updated yet. See you in game!

Note: A common issue with the patcher seems to be that it fails twice but after the 3rd try it completes the updates. If you see "Patch Failed" just try re-loading the launcher and it should fail one more time, and then by the 3rd run be ready to play.

Tip: Untick "Verify Integrity" in the patcher after you've successfully launched the game and confirmed you can play. This will skip the lengthy scan that occurs every time you open the launcher. Turn it back on if you have crashes or errors playing the game.

Some performance updates are being applied. Should be back in just a few minutes.

• There's a known issue with some objects not being able to be unpacked in houses such as, but not limited to: cauldron
• There's a known issue with some objects being able to be placed outside of the house foundation/walls, or in the yard

Warning: It is not intended to be able to place objects outside of the foundation/walls of your house. If you have objects placed out of bounds they may be subject to adjustments to make them in-bounds, or in some cases removed if they are blocking pathways. The small front yards are intended only for vendors or a guildstone.

Reminder: the Small Workshop and Large Patio houses are temporarily disabled for fixing, and we will try to make them available ASAP

• After the next scheduled restart, the game will remain offline until the housing launch time of 10AM US Eastern/2pm UTC
• Further information on housing is available on our wiki here: https://wiki.legendsofultima.online/en/housing
• Cost, plot size, lockdowns etc will be available to you once you purchase a housing tool
• The final list of available launch houses may not 100% reflect what is shown on the wiki. We'll advise further with the launch announcement
• The area north of the town of Minoc is now available to players. This will also be one of the regions where you'll be able to place a house, as per the wiki article

The servers are offline for the time being while we prepare for the transition process. As you know our team is global and therefore we are scheduling plenty of time in advance to allow for all teammates to complete any duties. Thanks for your patience through the downtime and please check back here periodically for further updates. See you on the other side!

To all,

We sincerely apologise for the (very brief) housing launch today. The server will be coming back online in the next few minutes, however there is some additional impact.

Unfortunately we are unable to return to the world save from just prior to the housing launch. Instead, we have had to roll back a further 45 minutes. This was unavoidable and had to be done to ensure the integrity of our data and the game.

We don't expect the issue we experienced to return, and please go ahead and place your housing. Thank you, as always, for your patience.

Some of you have reported persistent issues with being unable to fully update the game client using the LOA Launcher. At this time, if the troubleshooting steps outlined here: https://forums.legendsofultima.online/d/46-legends-of-aria-launcher-troubleshooting do not help, then we would normally advise users to download the client using the "Problems with the launcher? Click here" link on the download page, but the latest build has not been published there yet. We apologize for the inconvenience and are working with CS to get it published as quickly as possible for those affected. Thank you for your patience

We're investigating an issue with guards and will be down for a little bit longer.

It's been a bumpy ride, no question about it. Thank you all for bearing with us during this time. Today, we broke another record for number of players online, as more and more folks jump on board with our little project.

With that being said, we absolutely have some growing pains to deal with, and you're seeing evidence of that right now with little annoyances like the occasional crash, disconnects when teleporting and the like. We do have a plan in place to address all of this, however we want to be transparent with you and let you know that this will likely take us well into the coming week before we potentially fix the underlying issues and we're able to achieve better stability.

Rest assured though, we firmly believe it's just a matter of time before we have this sorted and we are working overtime to get these challenges resolved. In as much as we can of course, as we all have families, lives and jobs - this is a hobby for us after all!.

Thanks for bearing with us, it's been an amazing ride so far. We look forward to more to come, and can't wait to get past these initial stability challenges, turn on some more systems (treasure hunting and housing are next off the list) and create more content for you all!

-- The Team

The Auto Stack or Stack All option(s) was removed before the Britannia launch, but some people still had it enabled after the transition, even though the option was removed.

This feature has caused several client\graphical glitches in the past for people as items are moved around or consumed very quickly. The feature has been disabled in favor of preventing multiple stacks from accumulating in the first place.

Please let us know if you run into a scenario where multiple stacks of similar items are being added to your backpack when you wouldn't expect them to, and we will work to optimize any remaining cases.

Hi all,

Please click through to the link below to read this announcement in full.

We wanted to take a few minutes to write a bit of a 'state of the game' update. Firstly, thank you all so much for jumping on board with us. Seeing Britain Bank full of people, the streets of Minoc busy and ore flowing out of Minoc mines (when it doesn't get interrupted by a red-named individual!) and folks spelunking in our dungeons has been an amazing experience. We couldn't have done all this without you, so thank you!

Now for what the development team is up to right now:

1. Our #1 priority is performance and stability - they really go hand in hand, and that is what we are prioritising right now. While you may not necessarily see it as a player, we are still tackling some back end performance challenges which simply must be addressed before we can move onto anything else.

2. Critical bug fixes - I'm sure those of you that have sat through the multiple restarts with us already would be aware that we are beating down critical bugs left, right and centre. We know this is disruptive to your play time, and we thank you for your patience. It won't last forever, and we are making good headway here.

One of the most challenging bugs to date has been the trade window bug. Note that we are still working on the root cause for that one, and will advise just as soon as we're able to fix it.

3. Anything else - this includes any low priority bugs (not game breaking), adding content, tweaking balance, filling out the world, and everything else on our (quite frankly huge) to do list. All of this is prioritised lower until we get #1 sorted, and to a lesser degree, #2.

With all of that in mind, we are going to be a little more disruptive over the next day or two with additional restarts, as we work on #1. In most cases, we have to do this to enable other methods of logging and debugging, in an attempt to get to root causes of various issues. You may also see 'lag spikes' on occasion as we get the info we need. You may also wonder why we even need to do this, as the game is performing great for you all! We'll ask you to bear with us on all of that, and trust that it is necessary.

You're also going to see bugfixes potentially introduce new, unintended bugs on occasion. Sorry about that! Know that we are working on all of this as quickly as we can.

In addition, you will still see oddities like mobs in the water or up on mountains. You might end up in black space (send in a /page!) or encounter other 'cosmetic' issues that are annoying. We do know about most of these and will work to fix them, however as mentioned earlier, if it's not 'game breaking', it's taking a lower priority for now.

I'm sure we'll get 3 or 4 weeks down the track and look back at this phase and laugh. What I can share with you though is we are well prepared to deal with the issues that you only encounter once you actually 'go live' and we will work through them all.

We could have also delayed the launch to address some of these items, but we wanted to stick to our guns this time. I am hoping most of you agree that the game is generally in a decently playable state, and are having fun out there!

Sorry for the (slightly) bumpy road in the meantime. We look forward to continuing this journey with all of you!

Just a reminder from the article posted last week: https://legendsofultima.online/news/server-is-up-again-1

Any characters, items, and houses that were left behind in Celador are no longer accessible.

If you have any characters stuck in Limbo/Inbetween from the transition and have trouble progressing through the black portal, please send a help request and make sure your contact info (use /contactinfo command) is up to date so we can contact you if no one is available to help immediately.

We're very excited to provide the community with a preview of our upcoming inscription crafting overhaul. This overhaul will have far reaching implications for every craft and playstyle out there in Britannia! Check out the full preview here on the wiki.

https://wiki.legendsofultima.online/e/en/dev-letters/inscription-overhaul