Over the last week or two, we've had a few of our players report rubber banding issues when connected to the game. Based on our investigations to date, this seems to be some sort of transient issue that is likely a poorly performing peer/segment somewhere on the internet.

Unfortunately it has yet to affect any staff, so it is difficult to troubleshoot further. However, here are some suggestions we have for those that are affected:

  • Try using a VPN. Other users have reported good results using the free Avast VPN trial. We do not endorse any particular product in this regard.
  • Try tethering to your phone ("hotspotting")
  • Ensure you are not using any third party tools that interact with the client

A VPN or mobile hotspot will generally result in your connection using a different 'route' to the server. Think of it as taking an empty back road instead of a busy highway to get to your destination.

Unfortunately there isn't much else we can suggest at this time, and it seems the issue is largely out of our control. We'll continue to monitor it however, and offer any further insight as it comes.

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