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As you're all probably aware, the server is offline right now. We've identified a critical issue that must be resolved prior to us bringing it back online. At this time we cannot offer an ETA, however know that we're all working on it to get things going again ASAP.
Keep an eye out for further announcements here in #news. Sorry for the delay in the release of this notification.
Earlier today, we identified an economy breaking issue. While we won't go into full detail on this, what we can say in summary is that a small group of players leveraged an exploit. Our telemetry identified this and we acted as soon as we noticed it.
The end result is that group of players have immediately had their accounts banned. We do not tolerate this behavior and there is no recourse for it. The side effect of is the detrimental effect on the economy. Based on a lot of deliberations and investigations over the last 7 hours, we have concluded that the only way to 100% protect the economy and our game is to execute a rollback.
The time that we are rolling back to will be 16:00 UTC/12:00 US EST on June 23rd. This is roughly 30 hours of play time. We completely appreciate that this is a less than ideal circumstance, and as such would like to reward our players that obey the rules and play faithfully with an additional gift that you'll receive on your next login, as well as a reset of all power hour and level cap timers. In addition, power hours for the next 24 hours will offer double the gain chance that they usually do.
Rest assured we have also made (and thoroughly tested) additional changes that will go a long way to ensure that this does not happen again. We have also made improvements in terms of notification for this particular issue, so that on the off chance it DOES somehow happen again, the lag time between the action and the discovery of said action will improve significantly.
We, like you, are incredibly frustrated with this situation and have had to take time away from our jobs and families to try and put things back in order. We hope you understand our approach to this, and look forward to hanging out with you in Britannia again shortly.
We'll be coming back online within the next few minutes.
The issue with the official map has been resolved, and it is now available again.
Today on Memorial Day, we honor and remember all those who made the ultimate sacrifice for us. We are eternally grateful and forever indebted!
The production server is back online with the latest version. Please make sure to have the latest client installed. At this time it is advised to use the "Download Now" button on the LOA Dashboard https://legendsofaria.com/dashboard to download and install the game with, as the standalone download has not been updated yet. See you in game!
Note: A common issue with the patcher seems to be that it fails twice but after the 3rd try it completes the updates. If you see "Patch Failed" just try re-loading the launcher and it should fail one more time, and then by the 3rd run be ready to play.
Tip: Untick "Verify Integrity" in the patcher after you've successfully launched the game and confirmed you can play. This will skip the lengthy scan that occurs every time you open the launcher. Turn it back on if you have crashes or errors playing the game.
Thanks for your patience during the downtime, we have received word that the issue is now resolved and we are now bringing our services back online including the game server. See you in-game and thanks again for your support
We are extremely pleased to welcome a new member to our team. Congratulations beekel!
beekel will be joining us as a Counselor, and behind the scenes, has already contributed greatly to our project in terms of the wiki, the related wiki bot and of course the interactive map.
He is also contributing in the form of custom music, which we hope to have in game very soon!
Please make him feel welcome.
Update your bookmarks! The news feed has been migrated from the old news.legendsofultima.online to https://legendsofultima.online/news and the in-game feed and Discord bot now reflect the new feed.
The rules page has been moved from the old wiki to the LOU website at https://legendsofultima.online/about/rules
Some changes were made so please make sure you read the page and familiarize yourself with the rules, as they go into effect immediately.
Thanks for your understanding and for playing fair.
The rules have had some amendments to the following sections:
Please make sure you read the updated rules at: https://legendsofultima.online/about/rules
Hello everyone! We are still working around the clock to meet our goals for the Britannia launch. We are still on track and expect to bring the servers online within a target timeframe on 6/20 between 7pm-8pm Eastern Time. This is still subject to change, and may ultimately happen earlier or later, but we will do our best to stick to this timeframe. We'll post again as we get closer and if anything changes. Thanks again for your patience and your support!
An update has been made to the rules regarding multiboxing and spycams. Please re-read the rules at https://legendsofultima.online/about/rules. As a reminder, you are responsible for keeping yourself informed of the rules at all times.
We are aware of the issue with the official map and are working to resolve it. Thanks for your patience.
We believe we have finally squashed the outlying performance bug that was forcing us to restart every 6 hours. As such, we will be returning to our usual restart at 5am US EST/9am UTC.
As a result, this next restart will take slightly longer than usual. We apologise for this, however rest assured that after this, we expect smooth sailing.
Thanks for your patience during this bumpy few weeks!
Due to ongoing connectivity issues, the server will remain offline until further notice. There is no ETA at this time.
We are experiencing ongoing issues at our host as a result of a maintenance/upgrade window. We were advised there would be no impact to customers during this time, however clearly that is not the case.
There is no ETA at this time and you may experience odd behaviour or inaccessibility with the game or any of the related services.
Thank you for your patience. We will update you with more information as it comes to light.
Just a reminder from the article posted last week: https://legendsofultima.online/news/server-is-up-again-1
Any characters, items, and houses that were left behind in Celador are no longer accessible.
If you have any characters stuck in Limbo/Inbetween from the transition and have trouble progressing through the black portal, please send a help request and make sure your contact info (use /contactinfo command) is up to date so we can contact you if no one is available to help immediately.
The Polymorph spell has been temporarily disabled while we work on the ongoing issues with it. Thank you for your patience, we'll advise when it is available again.
We'll remain offline for now while we work to solve this latest batch of issues. No ETA at this time.
We are beginning to restore services and will be back online shortly. Thank you for bearing with us. We have extra elements in play now to mitigate any further attacks.
We expect a small rollback as we come back online. These are inevitable in these types of scenarios due to the state of world saves and must be done to ensure integrity of our data.
As always, we appreciate your patience.
The servers will be going offline for updates in 15 minutes. Please make sure you have the latest version of the client installed. We will post again when the update is complete and the server is coming back online. Thanks for your patience
Public Service Announcement
Changes from last 24 hours:
Changes from earlier:
As you may be aware, earlier this week we identified several users involved in abusing some economic vulnerabilities that were discovered. At that time we had to roll back the server to recover from the impact and to protect our newly established economy.
After that incident occurred the players involved began to launch an attack on the LOU infrastructure (DDoS) causing our servers to become inaccessible. The players involved have since been banned and ejected from the community, but the attacks continue to occur occasionally.
At this time we are doing everything we can to prevent outages, but there may be times when the server will have to be brought down unexpectedly in order to recover.
We will be monitoring things closely to try and prevent downtime and loss of progress, and we sincerely appreciate your patience and support through our growing pains.
Over the last week or two, we've had a few of our players report rubber banding issues when connected to the game. Based on our investigations to date, this seems to be some sort of transient issue that is likely a poorly performing peer/segment somewhere on the internet.
Unfortunately it has yet to affect any staff, so it is difficult to troubleshoot further. However, here are some suggestions we have for those that are affected:
A VPN or mobile hotspot will generally result in your connection using a different 'route' to the server. Think of it as taking an empty back road instead of a busy highway to get to your destination.
Unfortunately there isn't much else we can suggest at this time, and it seems the issue is largely out of our control. We'll continue to monitor it however, and offer any further insight as it comes.
This evening we will be coming down for daily maintenance 15 minutes ahead of schedule. We will return to service at 5am US EST/9am UTC.
After this maintenance period, the server will restart once every 6 hours. We apologise for this, however it is a necessary step in order to ensure performance based on a very large increase in player count (thank you!) and a bug that we hope to resolve in the coming week. However, the restarts will now take 5 minutes instead of the 15+ that was the case previously.
You can check how long is left until the next restart by typing /nextrestart or /nextreboot in game. In this way, you can still plan your power hours etc. We will return to daily restarts as soon as we can.
Thank you, as always, for your patience.
Some of you have reported persistent issues with being unable to fully update the game client using the LOA Launcher. At this time, if the troubleshooting steps outlined here: https://forums.legendsofultima.online/d/46-legends-of-aria-launcher-troubleshooting do not help, then we would normally advise users to download the client using the "Problems with the launcher? Click here" link on the download page, but the latest build has not been published there yet. We apologize for the inconvenience and are working with CS to get it published as quickly as possible for those affected. Thank you for your patience
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