Announcements List

Over the last week or two, we've had a few of our players report rubber banding issues when connected to the game. Based on our investigations to date, this seems to be some sort of transient issue that is likely a poorly performing peer/segment somewhere on the internet.

Unfortunately it has yet to affect any staff, so it is difficult to troubleshoot further. However, here are some suggestions we have for those that are affected:

• Try using a VPN. Other users have reported good results using the free Avast VPN trial. We do not endorse any particular product in this regard.
• Try tethering to your phone ("hotspotting")
• Ensure you are not using any third party tools that interact with the client

A VPN or mobile hotspot will generally result in your connection using a different 'route' to the server. Think of it as taking an empty back road instead of a busy highway to get to your destination.

Unfortunately there isn't much else we can suggest at this time, and it seems the issue is largely out of our control. We'll continue to monitor it however, and offer any further insight as it comes.

As many of you know we are working on development of a brand new factions system. We plan to release this new system in phases and we will be providing previews as development progresses. However, we do not want to hold up our players from fighting each other in factions PvP for this new system to be completed. So we have decided that today we are opening factions up for play! We will be providing new content to factions in phases. Today is simply going to be opening up PvP between factions. Keep an eye out for faction leaders looking for recruits!

Just a reminder from the article posted last week: https://legendsofultima.online/news/server-is-up-again-1

Any characters, items, and houses that were left behind in Celador are no longer accessible.

If you have any characters stuck in Limbo/Inbetween from the transition and have trouble progressing through the black portal, please send a help request and make sure your contact info (use /contactinfo command) is up to date so we can contact you if no one is available to help immediately.

We believe we have finally squashed the outlying performance bug that was forcing us to restart every 6 hours. As such, we will be returning to our usual restart at 5am US EST/9am UTC.

As a result, this next restart will take slightly longer than usual. We apologise for this, however rest assured that after this, we expect smooth sailing.

Thanks for your patience during this bumpy few weeks!

As stated in our previous announcement https://legendsofultima.online/news/the-conclusion-of-celador Celador will be shutting down within the next 24 hours, and access to any remaining characters, items, and houses left in Celador will be lost.

We are aware some people have had issues going through the transition portal in Inbetween, so if you have any characters already in the Inbetween region, you will not lose access to them. We will work with those remaining on a case-by-case basis to get all stuck characters' transitions completed.

There is no specific time for the shutdown to occur yet, as it is subject to staff availability, but we will post again once we know more. Thanks!

Despise is temporarily closed. Cora and The Piper had an argument and made a real mess in there. It's currently undergoing a deep clean and will be available again shortly. I'd still wear a mask though.

Dungeon Despise is now available for again for your spelunking pleasure.

The Britain Sewers are now open. This is a young-only dungeon, and designed to be quite simple to survive and skill up in for new players.

We'll remain offline for now while we work to solve this latest batch of issues. No ETA at this time.

We are back online in the alternative datacenter. Please note that we had to rollback to approx. 25 minutes before our normal shutdown time to preserve data integrity. This was due to the small blerp which happened around that time earlier today.

Apologies for that inconvenience, and thank you as always for your patience.

We are aware of the issue with the official map and are working to resolve it. Thanks for your patience.

Update your bookmarks! The news feed has been migrated from the old news.legendsofultima.online to https://legendsofultima.online/news and the in-game feed and Discord bot now reflect the new feed.

The interactive map has now moved to:

https://map.legendsofultima.online

Please update your bookmarks! We have also updated the wiki.

The server is up again! Sorry again for the inconvenience but we really appreciate your patience. :)

Secure Trading issues:

• we've received several reports of players having to click Accept repeatedly until the trade finally accepts

Corpse Looting issues:

• we're aware that many or all corpses are not appearing when attempting to open them and the best-known workaround is to use the Loot All context option

Pet Commanding issue:

• we're aware of an issue with pets not engaging in combat again as expected after being idle; best-known workaround is to say All Stop and then try your commands again

Earlier today, we identified an economy breaking issue. While we won't go into full detail on this, what we can say in summary is that a small group of players leveraged an exploit. Our telemetry identified this and we acted as soon as we noticed it.

The end result is that group of players have immediately had their accounts banned. We do not tolerate this behavior and there is no recourse for it. The side effect of is the detrimental effect on the economy. Based on a lot of deliberations and investigations over the last 7 hours, we have concluded that the only way to 100% protect the economy and our game is to execute a rollback.

The time that we are rolling back to will be 16:00 UTC/12:00 US EST on June 23rd. This is roughly 30 hours of play time. We completely appreciate that this is a less than ideal circumstance, and as such would like to reward our players that obey the rules and play faithfully with an additional gift that you'll receive on your next login, as well as a reset of all power hour and level cap timers. In addition, power hours for the next 24 hours will offer double the gain chance that they usually do.

Rest assured we have also made (and thoroughly tested) additional changes that will go a long way to ensure that this does not happen again. We have also made improvements in terms of notification for this particular issue, so that on the off chance it DOES somehow happen again, the lag time between the action and the discovery of said action will improve significantly.

We, like you, are incredibly frustrated with this situation and have had to take time away from our jobs and families to try and put things back in order. We hope you understand our approach to this, and look forward to hanging out with you in Britannia again shortly.

We'll be coming back online within the next few minutes.

As you're all probably aware, the server is offline right now. We've identified a critical issue that must be resolved prior to us bringing it back online. At this time we cannot offer an ETA, however know that we're all working on it to get things going again ASAP.

Keep an eye out for further announcements here in #news. Sorry for the delay in the release of this notification.

The production server is back online with the latest version. Please make sure to have the latest client installed. At this time it is advised to use the "Download Now" button on the LOA Dashboard https://legendsofaria.com/dashboard to download and install the game with, as the standalone download has not been updated yet. See you in game!

Note: A common issue with the patcher seems to be that it fails twice but after the 3rd try it completes the updates. If you see "Patch Failed" just try re-loading the launcher and it should fail one more time, and then by the 3rd run be ready to play.

Tip: Untick "Verify Integrity" in the patcher after you've successfully launched the game and confirmed you can play. This will skip the lengthy scan that occurs every time you open the launcher. Turn it back on if you have crashes or errors playing the game.

Some of you have reported persistent issues with being unable to fully update the game client using the LOA Launcher. At this time, if the troubleshooting steps outlined here: https://forums.legendsofultima.online/d/46-legends-of-aria-launcher-troubleshooting do not help, then we would normally advise users to download the client using the "Problems with the launcher? Click here" link on the download page, but the latest build has not been published there yet. We apologize for the inconvenience and are working with CS to get it published as quickly as possible for those affected. Thank you for your patience

During the usual 9am UTC/5am US EST maintenance window, we will remain offline for up to 2 hours while we do additional maintenance work. We apologise for this, however it is the first in a series of steps to minimise downtime, crashing and restarts, and we feel it's important enough to do this on the weekend while we have multiple staff members available to support that activity.

If all goes well, we will complete the work in a much shorter timeframe than 2 hours. Keep an eye on #news for notification on how we are travelling.

Thank you, as always, for your patience.

We'll remain offline for up to an hour during the next restart window (type /nextrestart to see when that is.) to run some additional maintenance tasks. Thank you for your patience, as always.

We will remain offline during our next maintenance window (9am UTC Friday 3rd September) while we complete migration to one of our host's alternative data centers. During this time, all of our services will be unavailable.

This is due to our current datacentre experiencing some ongoing issues which are intermittently affecting our services. Rather than wait for them to be resolved by our host, we will instead work around the issues by moving to a different physical location/datacentre within their network.

Rather than provide an estimate, we'll update you on the progress of the change via Discord during the migration window. Thanks, as always, for your patience.

The maintenance is complete, nice and early. Why are you reading this?! Go play!

The server is back online.

It's not going to answer every question, but we hope we've covered the important ones! Something to read while waiting for the main event:

https://wiki.legendsofultima.online/en/transition-faq

PLEASE CLICK THE LINK BELOW TO READ THE FULL MESSAGE.

Firstly, thank you all for your patience during this trying time. During this last window of the game being online, we were working closely with our hosting provider to identify further options for mitigation of the DDoS attacks that we are experiencing, beyond what was already implemented. We are now working with them to enable what is necessary.

Please note that this may take some time, and at this time, we will not be bringing the server online again until these steps are in place.

Also please note that we are not going to discuss the mitigations we are putting in place in any way. That would be detrimental to our cause. Rest assured that we know what our next steps are and we'll continue to work through what needs to be done to eliminate this threat.

Thank you once again, and we hope to return to service as soon as we can. There is no ETA at this time, however we do expect this process to take at least 1-2 days. As always, keep an eye on #news for any further updates.

Thanks for your patience during the downtime, we have received word that the issue is now resolved and we are now bringing our services back online including the game server. See you in-game and thanks again for your support

The issue with the official map has been resolved, and it is now available again.

Today on Memorial Day, we honor and remember all those who made the ultimate sacrifice for us. We are eternally grateful and forever indebted!

Restart has been completed. Thanks for your patience!