We've identified an issue with Veteran Rewards for accounts that accounts that existed before the launch of Britannia on June 20, 2021. During the transition from Celador to Britannia we had attempted to clear everyone's Veteran Rewards records at that time, but it seems that several accounts still had old Veteran Reward records from prior to the launch of Britannia. These records have now been cleared, so if you transferred from Celador to Britannia in 2021 and you had issues with your Veteran Rewards, please check them again and you will find the old records have been erased.

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