The server is temporarily offline due to an outage with the hosting provider. It was unexpected to have any downtime associated with this maintenance, but something has come up unexpectedly, so we appreciate your patience. We are monitoring the situation and will alert you as soon as the server is coming back online, or we know something further. <3
We are beginning to restore services and will be back online shortly. Thank you for bearing with us. We have extra elements in play now to mitigate any further attacks.
We expect a small rollback as we come back online. These are inevitable in these types of scenarios due to the state of world saves and must be done to ensure integrity of our data.
As always, we appreciate your patience.
The server is back online and the shutdown of Celador has been completed. As previously mentioned, any characters, items, and houses that were left behind are no longer accessible.
If you have any characters remaining in Inbetween from the transition and have trouble progressing through the black portal, please send a help request and make sure your contact info (use /contactinfo command) is up to date so we can contact you back if no one is available to help immediately.
Thanks for your continued patience and support through the transition.
Today on Memorial Day, we honor and remember all those who made the ultimate sacrifice for us. We are eternally grateful and forever indebted!
The Britain Sewers are now open. This is a young-only dungeon, and designed to be quite simple to survive and skill up in for new players.
We will remain offline during our next maintenance window (9am UTC Friday 3rd September) while we complete migration to one of our host's alternative data centers. During this time, all of our services will be unavailable.
This is due to our current datacentre experiencing some ongoing issues which are intermittently affecting our services. Rather than wait for them to be resolved by our host, we will instead work around the issues by moving to a different physical location/datacentre within their network.
Rather than provide an estimate, we'll update you on the progress of the change via Discord during the migration window. Thanks, as always, for your patience.
Server will be coming down for a short restart to address some issues around 17:15 UTC.
Hi all,
Please click through to the link below to read this announcement in full.
We wanted to take a few minutes to write a bit of a 'state of the game' update. Firstly, thank you all so much for jumping on board with us. Seeing Britain Bank full of people, the streets of Minoc busy and ore flowing out of Minoc mines (when it doesn't get interrupted by a red-named individual!) and folks spelunking in our dungeons has been an amazing experience. We couldn't have done all this without you, so thank you!
Now for what the development team is up to right now:
Our #1 priority is performance and stability - they really go hand in hand, and that is what we are prioritising right now. While you may not necessarily see it as a player, we are still tackling some back end performance challenges which simply must be addressed before we can move onto anything else.
Critical bug fixes - I'm sure those of you that have sat through the multiple restarts with us already would be aware that we are beating down critical bugs left, right and centre. We know this is disruptive to your play time, and we thank you for your patience. It won't last forever, and we are making good headway here.
One of the most challenging bugs to date has been the trade window bug. Note that we are still working on the root cause for that one, and will advise just as soon as we're able to fix it.
With all of that in mind, we are going to be a little more disruptive over the next day or two with additional restarts, as we work on #1. In most cases, we have to do this to enable other methods of logging and debugging, in an attempt to get to root causes of various issues. You may also see 'lag spikes' on occasion as we get the info we need. You may also wonder why we even need to do this, as the game is performing great for you all! We'll ask you to bear with us on all of that, and trust that it is necessary.
You're also going to see bugfixes potentially introduce new, unintended bugs on occasion. Sorry about that! Know that we are working on all of this as quickly as we can.
In addition, you will still see oddities like mobs in the water or up on mountains. You might end up in black space (send in a /page!) or encounter other 'cosmetic' issues that are annoying. We do know about most of these and will work to fix them, however as mentioned earlier, if it's not 'game breaking', it's taking a lower priority for now.
I'm sure we'll get 3 or 4 weeks down the track and look back at this phase and laugh. What I can share with you though is we are well prepared to deal with the issues that you only encounter once you actually 'go live' and we will work through them all.
We could have also delayed the launch to address some of these items, but we wanted to stick to our guns this time. I am hoping most of you agree that the game is generally in a decently playable state, and are having fun out there!
Sorry for the (slightly) bumpy road in the meantime. We look forward to continuing this journey with all of you!
The server will be coming offline for some extended maintenance @ 9am UTC on 28 July. https://www.timeanddate.com/worldclock/timezone/utc
The server will remain offline for up to an hour during this time.
The maintenance is complete, nice and early. Why are you reading this?! Go play!
It's been a bumpy ride, no question about it. Thank you all for bearing with us during this time. Today, we broke another record for number of players online, as more and more folks jump on board with our little project.
With that being said, we absolutely have some growing pains to deal with, and you're seeing evidence of that right now with little annoyances like the occasional crash, disconnects when teleporting and the like. We do have a plan in place to address all of this, however we want to be transparent with you and let you know that this will likely take us well into the coming week before we potentially fix the underlying issues and we're able to achieve better stability.
Rest assured though, we firmly believe it's just a matter of time before we have this sorted and we are working overtime to get these challenges resolved. In as much as we can of course, as we all have families, lives and jobs - this is a hobby for us after all!.
Thanks for bearing with us, it's been an amazing ride so far. We look forward to more to come, and can't wait to get past these initial stability challenges, turn on some more systems (treasure hunting and housing are next off the list) and create more content for you all!
-- The Team
Due to another troublesome bug and an even larger player count (which we're not complaining about!), we will temporarily go to a 12 hour restart schedule to avoid a possible stability issue. We'll advise when we've squashed this one and change back to daily restarts.
Secure Trading issues:
Corpse Looting issues:
Pet Commanding issue:
We'll be doing a quick restart in about 30 minutes for maintenance. No downtime is expected.
As many of you know we are working on development of a brand new factions system. We plan to release this new system in phases and we will be providing previews as development progresses. However, we do not want to hold up our players from fighting each other in factions PvP for this new system to be completed. So we have decided that today we are opening factions up for play! We will be providing new content to factions in phases. Today is simply going to be opening up PvP between factions. Keep an eye out for faction leaders looking for recruits!
Due to ongoing connectivity issues, the server will remain offline until further notice. There is no ETA at this time.
Over the last week or two, we've had a few of our players report rubber banding issues when connected to the game. Based on our investigations to date, this seems to be some sort of transient issue that is likely a poorly performing peer/segment somewhere on the internet.
Unfortunately it has yet to affect any staff, so it is difficult to troubleshoot further. However, here are some suggestions we have for those that are affected:
A VPN or mobile hotspot will generally result in your connection using a different 'route' to the server. Think of it as taking an empty back road instead of a busy highway to get to your destination.
Unfortunately there isn't much else we can suggest at this time, and it seems the issue is largely out of our control. We'll continue to monitor it however, and offer any further insight as it comes.
The servers are offline for the time being while we prepare for the transition process. As you know our team is global and therefore we are scheduling plenty of time in advance to allow for all teammates to complete any duties. Thanks for your patience through the downtime and please check back here periodically for further updates. See you on the other side!
The issue with the official map has been resolved, and it is now available again.
We have sustained another attack today, this time of a different type. It has been mitigated, however unfortunately we have had to endure a slight rollback to 11:30 UTC/7:30 US EST.
We do apologise for the inconvenience. We will continue to defend ourselves as necessary and work through these interruptions in our service.
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