UPDATE: The issue has been addressed with the LOA team and the server is coming back online now. Please wait about 5 minutes before trying to log in again. Sorry again for the interruptions!

PREVIOUS MESSAGE: The server is offline temporarily due to an unexpected crash. We're working on resolving it as quickly as possible and will update this post again when the server is coming back up. Sorry for the inconvenience and thanks for your patience through the rough patches.

We are aware of the login issues (error 100) that some users are experiencing due to an issue with the Legends of Aria login server. We've alerted those involved with the LoA Team and have been told that the issue is being actively worked on. However, we don't currently have an ETA for a fix, we are hopeful it will be fixed as quickly as possible. We do apologise for the convenience, and thank you for your patience!

Please note: Players have found success logging in eventually after a short time. If you see this error, please try again in a few minutes.

UPDATE: This issue has been resolved and the server is back online. Unfortunately, any accounts that were created since May 31st, the last 48 hours roughly, may have been lost due to this critical issue, and neither LOA nor SOB teams are able to recover them, we're very sorry for the inconvenience. The server is back online now.

PRIOR MESSAGE: Recently, there was an update to the original Legends of Aria infrastructure, specifically impacting the Legends of Aria Account Management page used by all community servers. Unfortunately, this update introduced a critical issue, causing players to log into the wrong accounts inadvertently in some cases.

Due to the severity of this security flaw, we've immediately notified the Legends of Aria infrastructure team and are awaiting a resolution. As a precaution, we've temporarily shut down the game server.

We have confirmation that the issue is being actively investigated and addressed. We'll provide updates as soon as possible.

Thank you for your patience and understanding. We sincerely apologize for this inconvenience and interruption

UPDATE: All clear for login! The server has been restored to a state 10 minutes prior to the scheduled restart. We apologize for the minor rollback, and appreciate your patience through the downtime. The game is available to login to again!

PRIOR MESSAGE: We're aware the server is having difficulty re-starting after the restart earlier, and we're actively working to restore it as quickly as possible. Thanks for your continued patience. Please do not try to log in until we've given the all clear. We'll update this post again when the server is back online and available for you to log in.

We've updated the Housing Wiki Page at https://wiki.shardsofbritannia.com/en/housing to clarify the meaning of the "Ageless" house decay state. Ageless houses do not decay and are typically reserved for staff use or public property.

Recently, there’s been some confusion suggesting that Ageless status is granted through favoritism. To be clear, that is not the case. Ageless houses have only been assigned to Staff Members, designated public plots, and, more recently, a few houses awarded through raffles, which are considered public properties for the purpose of this article.

Please understand that Ageless houses are assigned intentionally and are not subject to player requests. Even if a house appears unused, it is reserved for a reason. We kindly ask that you do not request Ageless status, or ask us to move or revoke it from existing houses. Thank you for your understanding.

All done - go play!

During the next server maintenance window at 9am UTC, we will be performing additional back end maintenance. This will take up to 2 hours.

Please keep an eye on #news for an update on when the game is available again. Thank you for your patience.

We are aware of occasional issues occurring during server restarts. Our team is actively investigating the root cause and working on a permanent solution. We appreciate your patience during these disruptions and are committed to improving the stability of our services as quickly as possible. Thank you for your continued patience and support!

🐣 Easter Event Conclusion

The Easter activities have now officially concluded!
🐰 Thank you to everyone who participated — we hop you had fun!
We truly appreciate you spending some of your free time with us during the event.

✨ The Easter Vendor will remain available until May 12th to allow you time to finalize any purchases and trades.

Thanks again, and see you in-game!

We've noticed intermittent issues with our CDN provider that hosts our game’s artwork globally. Sometimes, when artwork is updated, players in certain regions experience login connection failures. We are actively working with our current provider and exploring other options to resolve this problem once and for all. We apologize for any inconvenience and thank you for your patience while we work to restore full service.

An issue has been resolved where some players are unable to log into the game due to an asset loading issue. Sorry for the interruption and thanks for your patience!

If you encounter an issue in the game or something appears off or incorrect, or if you have an idea for improvement, please make sure to let the developers know by submitting a Bug Report or Suggestion from in-game using the /bug or /suggestion commands

Submitting feedback in-game ensures that the team sees it and also provides some helpful information automatically to the team to help identify and troubleshoot issues

If you run into an emergency and need help, we have a few ways to get into touch with us outlined here: https://shardsofbritannia.com/about/contact

Please do not direct message staff, we do not accept DMs and will not respond to them.

This is a reminder of our annual dyes lineup:

Ivory Dyetubs: Available from March 25th to April 9th

Pigment & Enamel vendors are available at the Yew Bank

Read more: https://shardsofbritannia.com/news/annual-pigment-enamels-donation-dyetubs

We wish you a happy and safe St Patrick's Day. It was our goal to have some activities for you to do over the weekend and today, but unfortunately we were unable to add them in time for the holiday. Alas, thanks for spending some of your free time with us and we hope you have a good holiday.

The login server is now restored and you can log into the game again.

There's an unexpected outage with the Legends of Aria services preventing players from logging into the game right now. We've alerted those involved and hope the issue is resolved quickly, thanks for your patience!

Unfortunately due to a data integrity issue, we have had to roll back to the last known good save at 01:30 UTC. We apologise for this inconvenience, however if we had not done this, there would have been data loss for various players.

Thank you for your understanding.

This is a reminder that Daylight Savings Time (DST) begins on Sunday, March 9, 2025. Clocks will be set forward by one hour, which may affect how game times, events, and restarts appear in your local timezone.

Please note that our servers operate on UTC timezone, and neither the server time nor in-game activity schedules will change with the start of DST. All events and restarts will continue to occur at the same times in UTC. However, due to the DST change, the time at which these activities appear in your local timezone may have shifted.

Since DST adjustments occur at different times in various regions, we recommend checking your local time against UTC to ensure you stay on track with event schedules.

Thank you for your attention and understanding. We look forward to seeing you in-game!

We've restarted the server to clear out some cobwebs that were lingering in the connection. The server should be back online now or within a few minutes. Sorry for the interruption and thanks for your patience!

UPDATE: The connectivity issue with users in Europe is now resolved, you should be able to log in again as normal. If you have any further connection issues please let us know, thanks for your patience!

We're currently experiencing issues with one of our providers serving the European market. Our team has submitted a detailed ticket, including specific player feedback, to expedite troubleshooting. While we're optimistic about a swift resolution, please note that it may take up to 24 hours (or longer) to fully restore service. We will provide updates as soon as we have more information.

Note: Some users have reported that connecting via a VPN from outside the affected region can serve as a temporary workaround.

Thank you for your patience and understanding.