Custom Asset Troubleshooting

Occasionally you may encounter an issue where the game has trouble loading the custom artwork for our project. This issue will present itself as invisible objects in-game, like pets, objects, or any other artwork. Please use the instructions below to troubleshoot.

Issue: Unable to see Gold Pieces, Forges, Dyetubs, or any other custom items or mobiles in-game.

Cause: The game client may have a problem loading custom artwork files.

Solution

Step 1: Restart the Game and Launcher

1. Close the game completely
2. Close the SoB Launcher
3. Reopen the SoB Launcher
4. Launch the game and check if the artwork appears correctly

If the artwork still does not appear in-game, proceed to Step 2.

Step 2: Clear the Asset Cache

1. Close the game completely

2. Navigate to the cache folder:

   • Path: C:\Users\<Your Username>\AppData\LocalLow\Unity\Citadel Studios Inc_Legends of Aria

   Quick access method:

   • Press Win+R
   • Paste: %userprofile%\appdata\locallow\Unity\Citadel Studios Inc__Legends of Aria
   • Press Enter

3. Delete the following folders and files:

   • britanniamain
   • loubuildings
   • loudeco
   • loudungeons
   • loueffects
   • louequip
   • louholidays
   • louitems
   • loumobiles
   • louui
   • rdecollb
   • _info

4. Launch the game and log in

   • First login will take 1-2 minutes to re-download assets
   • Custom items should appear correctly after the download completes