Support Options Update

Discord Support Tickets are available again now only for specific support needs.

For most issues:

If the issue does not require a response from the team:

• Please submit feedback in-game using /bug or /feedback.

If the issue requires a response from the team:

• Please use the contact form on our website: Shards of Britannia Contact Form

For emergency support, valid Discord Support Ticket reasons include:

1. Game installation issues
2. Login or SoB Launcher issues:
   • Unable to log in or stay logged in, or issues with the SoB Launcher
3. Account-related issues:
   • Account limitation issues
   • Patron benefits or donation issues

If you have a valid Discord Support Ticket reason, please click the I need help! button in the Discord Emergency Threads channel to start an emergency ticket.